Our Services

Flexible Options — Scalable Service
From basic technical support to diagnostic imaging specialists and experts in capital planning, get flexible and scalable services to fit your needs. Contact us today to learn more about our comprehensive services and support.
Maintenance & Repair/Installation
Get your medical equipment up and running with our professional maintenance and repair/installation services. Contact us today to learn more about our comprehensive installation services and support.

Services we Offer.

Supplemental Staffing

Expert, qualified PrimaGRID service technicians provide preventive maintenance and repairs on-demand. Local technicians are available on an hourly or block-of-time basis.

Equipment Type Contracts

Many customers rely on us to provide regular preventive maintenance and repairs for specific equipment types. In addition to cutting costs, this approach adds predictability and eases the burden on your in-house team.

General Biomed Program

PrimaGRID technicians can provide regular onsite support for specific assignments or for all your general biomed equipment. Reduce the burden on your clinical engineering team so they can focus on higher-value equipment.

Full Outsource Engagement

A full outsource program allows you to reduce overall service costs. Our trained experts can source parts, manage all equipment and repairs, ensure compliance, provide vendor and contract management and capture relevant data for supply chain analytics.

Maintenance and Repair

  1. Preventive maintenance - Regular maintenance and inspection of equipment to prevent breakdowns and extend the lifespan of the equipment.
  2. Corrective maintenance - Fixing equipment that has broken down or is malfunctioning.
  3. Calibration and testing - Ensuring that equipment is functioning correctly and is accurate.
  4. Emergency repairs - Providing rapid response to unexpected equipment failures to minimize downtime for healthcare facilities.
  5. Equipment upgrades and modernization - Upgrading and modernizing existing equipment to improve efficiency and patient outcomes.
  6. Equipment installation and commissioning - Installing and commissioning new equipment to ensure that it is functioning correctly.
  7. User training - Providing user training for healthcare professionals on how to use and maintain the equipment properly.

Installation

  1. Initial installation - Installing new equipment for healthcare facilities.
  2. Replacement installation - Replacing existing equipment that is no longer functioning or needs to be upgraded.
  3. Relocation installation - Moving equipment from one location to another, such as when healthcare facilities are undergoing renovations.
  4. Retrofit installation - Upgrading and modernizing existing equipment to improve efficiency and patient outcomes.
  5. Compliance installation - Ensuring that the equipment is installed and configured to meet all necessary regulations and standards.
  6. Custom installation - Designing and installing equipment that is customized to meet the specific needs of the healthcare facility.
  7. Testing and commissioning - Ensuring that the equipment is functioning correctly and is compliant with all necessary regulations.